Payment and Settlement Policy

Operator: MYCLOUDWISH TECHNOLOGIES PRIVATE LIMITED (SocietyCart)
Effective date: 31 October 2026
Registered office: Gurgaon, Haryana, India
Support: info@societycart.in
Version: 1.0

This policy applies to SocietyCart's customer app, shopkeeper interfaces and website insofar as relevant. It must be read with the Terms and Conditions and mandatory Indian law. If a provision conflicts with mandatory law, the law prevails.

1. Methods

Customers may pay using enabled UPI, cards, net banking, COD or other disclosed methods through authorized providers.

2. Merchant-of-record clarity

Checkout and receipts must identify the seller of goods and any separately charged SocietyCart service. Settlement flows must match actual payment agreements and legal obligations.

3. Seller payouts

Seller payout frequency, calculation, fee deductions, reserves and dispute procedures are set out in the signed seller commercial schedule.

4. Taxes and withholding

Statutory GST TCS and income-tax TDS are calculated separately when applicable, with transaction-level records and required statements.

5. Refunds and disputes

Refunds, reversals, chargebacks and payment failures are reconciled against the original transaction; parties receive accessible dispute channels.

6. COD and khata

COD collections must be accounted for. Seller-managed khata is a seller-customer credit arrangement unless a separate regulated credit provider is expressly identified.

Contact and review

For questions contact SocietyCart Customer Support.