Delete Your Account

Applies to the SocietyCart customer app and the SocietyCart Shop app.

You can request deletion of your SocietyCart account and the personal data associated with it at any time. This page explains how to request it, what gets deleted, and what we may keep.

Delete it yourself, in the app (fastest)

You don't need to ask us — the app deletes your account on the spot:

1. Open the SocietyCart app and go to Profile.
2. Scroll to the bottom and tap Delete account.
3. Read what will be removed, type DELETE to confirm, and tap Delete account.

Your account is deleted immediately and you're signed out. This cannot be undone, though you can sign up again later with the same phone number — it will be a brand-new account.

Or ask us by email

If you no longer have the app installed, email us instead:

1. Send an email to info@societycart.in with the subject "Account deletion request".
2. Include the registered phone number on your SocietyCart account (this is how we identify your account).
3. We will verify the request and delete your account within 30 days, and email you to confirm once it's done.

What we delete

When your account is deleted, we permanently remove:

• Your account and profile — name, phone number and email.
• Your saved delivery addresses (society, tower, flat association).
• Your cart, wishlist and recurring orders.
• Your ratings and reviews and your support conversations.
• Your device push tokens used for notifications.
• Any reward balance, which is forfeited.

What we may keep

We may retain a limited amount of order and transaction history in a form no longer linked to your profile, where we are required to for legal, tax, accounting, or fraud-prevention reasons. This data is kept only as long as the law requires and is then deleted.

Questions

For any questions about deleting your account or data:
MYCLOUDWISH TECHNOLOGIES PRIVATE LIMITED (operator of SocietyCart)
Email: info@societycart.in